I have been looking for fabrics to use in my latest project, so I went online and found several places that offered free samples. There was a wide variety in the information and packaging that came with them, so I've decided to review them all, and find out which service is the best.
Quality of samples - Quality of the fabric.
Quantity of samples - Are you allowed a decent number of samples?
Size of samples - The bigger the sample, the easier it is to determine if that is the fabric that you want.
Choice of fabric - Was there a range of fabric samples to choose from?
Packaging and contents - Invoices, leaflets, guides, extra gifts.
Emails - After ordering, do they bombard you with emails?
Delivery time - Speed between ordering and arrival.
Website - How useful is the website? Is it easy to navigate?
I've rated all of these factors out of 10. 1 = Awful. 10 = Excellent.
Arlo & Jacob:
Quality of samples: 10/10
Quantity of samples: 4/10
Size of samples: 6/10
Choice of fabric: 10/10
Packaging and contents: 9/10
Emails: An email was sent to tell me the samples had been dispatched, another with an invoice. I have also received several emails related to their retail since. 5/10
Delivery time: 9/10
Website: 9/10
Overall Score: 62/80
Sweet Pea & Willow:
Quality of samples: 10/10
Quantity of samples: 7/10
Size of samples: 5/10
Choice of fabric: 6/10
Packaging and contents: 7/10
Emails: Order confirmation sent. 5/10
Delivery time: 9/10
Website: 9/10
Overall Score: 58/80
The Natural Curtain Company:
Quality of samples: 8/10
Quantity of samples: 6/10
Size of samples: 6/10
Choice of fabric: 10/10
Packaging and contents: 4/10
Emails: Order confirmation sent. 4/10
Delivery time: 9/10
Website: 9/10
Overall Score: 56/80
Perch & Parrow:
Quality of samples: 10/10
Quantity of samples: 7/10
Size of samples: 7/10
Choice of fabric: 8/10
Packaging and contents: 8/10
Emails: Order confirmation sent. 4/10
Delivery time: 9/10
Website: 8/10
Overall Score: 61/80
Chesterfields Direct
Quality of samples: 7/10
Quantity of samples: 7/10
Size of samples: 4/10
Choice of fabric: 6/10
Packaging and contents: 3/10
Emails: Order confirmation sent and a follow up email to check that the swatches had arrived. 8/10
Delivery time: 8/10
Website: 6/10
Overall Score: 49/80
Willow & Hall
Quality of samples: 10/10
Quantity of samples: 9/10
Size of samples: 7/10
Choice of fabric: 8/10
Packaging and contents: 8/10
Emails: Order confirmation and delivery notification. 8/10
Delivery time: 9/10
Website: 9/10
Overall Score: 68/80
Love Your Home
Quality of samples: 7/10
Quantity of samples: 9/10
Size of samples: 5/10
Choice of fabric: 8/10
Packaging and contents: 8/10
Emails: Order confirmation sent. 5/10
Delivery time: 9/10
Website: 9/10
Overall total: 60/80
Terrys Fabrics
Quality of samples: 9/10
Quantity of samples: 9/10
Size of samples: 8/10
Choice of fabric: 10/10
Packaging and contents: 6/10
Emails: Order confirmation sent. 5/10
Delivery time: 8/10
Website: 8/10
Overall total: 63/80
Curtains Curtains Curtains
Quality of samples: 7/10
Quantity of samples: 8/10
Size of samples: 9/10
Choice of fabric: 7/10
Packaging and contents: 3/10
Emails: Order confirmation sent and repeating follow up emails. 5/10
Delivery time: 7/10
Website: 6/10
Overall total: 52/80
Chesterfield Couture
Quality of samples: 7/10
Quantity of samples: 6/10
Size of samples: 4/10
Choice of fabric: 6/10
Packaging and contents: 7/10
Emails: Dispatch note and Christmas deals. 5/10
Delivery time: 6/10
Website: 6/10
Overall total: 47/80
So, overall this means that the highest scoring service is from Willow & Hall. Below you can see all of the results:
1. Willow & Hall - 68
2. Terrys Fabrics - 63
3. Arlo & Jacob - 62
4. Perch & Parrow - 61
5. Love Your Home - 60
6. Sweetpea & Willow - 58
7. The Natural Curtain Company - 56
8. Curtains Curtains Curtains - 52
9. Chesterfields Direct - 49
10. Chesterfield Couture - 47
As you can see there wasn't a massive difference between each of the services. I am happy with the service that I received from each of the companies, and these samples will definitely help me to make the decision as to what fabric I would like to use in my project.
In my next blog post I will be reviewing more fabric samples that I ordered, except these ones require you to order them through your nearest stockist.
Thanks for reading, I hope this was helpful in some way!